Corporate Ready — Foundation · $79 · Learn at your own pace
PLAYBOOKACADEMY

Practitioner

Foundation → Practitioner → Mastery

Make the recommendation.
Defend the judgement.

Turn business knowledge into useful recommendations, confident conversations and reliable follow-through.

Build on Foundation with a shared core that works across business functions. Practise with a cleaning tender, a Software as a Service (SaaS) productivity-platform trial and two-year deal, customer communications, stationery supply and staff induction.

Explore the core curriculumExplore specialisationsStart with Foundation

Two practical commercial cases

A cleaning tender

Compare three-site cleaning bids on the same scope, test exclusions and service quality, negotiate the package and plan the handover.

A small SaaS platform

Negotiate a short proof of concept (PoC)—a trial against agreed success criteria—for productivity tools, then a two-year deal with annual payments. Replace the vendor’s proposed 7% uplift with a defined Consumer Price Index (CPI) adjustment using data published by the Australian Bureau of Statistics (ABS) and cost licence growth from 100 to 120 people.

Fictional prices and illustrative CPI figures are used for learning.

What you will practise

Four capabilities.
One joined-up decision.

Each module combines worked cases, quick checks, a practical brief and a scored challenge.

01 · Commercial Acumen

Deciding in the Room. Allow about 35 minutes including practice.

  1. From understanding to recommending
  2. Instinct: a starting signal
  3. The speed and accuracy test
  4. A cheaper rate. A larger bill.
  5. Analyse the question that matters
  6. Make a recommendation that travels

Your output: A recommendation that travels.

02 · Stakeholder Influence & Business Partnering

Alignment that improves the decision. Allow about 35 minutes including practice.

  1. Start with the outcome, not your function
  2. Map interests, influence and decision rights
  3. Influence with a useful trade-off
  4. Challenge, escalate and preserve trust
  5. Case: the eight-week staff induction

Your output: A stakeholder and action plan.

03 · Finance for Commercial Decisions

Numbers that support the recommendation. Allow about 40 minutes including practice.

  1. Separate price, cost, cash and benefit
  2. Build a baseline you can explain
  3. Compare options over a common horizon
  4. Test ranges and cash exposure
  5. Case: cost a SaaS deal from 100 to 120 users

Your output: A SaaS cost and approval brief.

04 · Negotiation & Commercial Trade-offs

Improve the whole package. Allow about 35 minutes including practice.

  1. Prepare the package, not just the price
  2. Discover interests without giving away the decision
  3. Case: negotiate a SaaS trial and two-year deal
  4. Case: compare and negotiate a cleaning tender
  5. Close clearly and hand over the commitment

Your output: A cleaning tender recommendation and negotiation brief.

05 · Integrated Capstone

The PLAYCO customer-pack decision. Allow about 35 minutes including practice.

  1. The PLAYCO customer-pack renewal
  2. Build the comparison and stakeholder plan
  3. Negotiate and recommend proportionately
  4. Submit your decision brief

Your output: Your integrated decision brief.

Work you can take with you

A practical
decision workbook.

  • A recommendation with evidence, limits and next steps.
  • A stakeholder plan and action register built from an email request.
  • A SaaS cost brief: PoC, annual payments, CPI and growth from 100 to 120 licences.
  • A cleaning tender comparison, negotiation brief and service handover.
  • An integrated PLAYCO decision brief.

How completion works

Learn. Apply. Review.

Complete the 25 lesson checks, write and self-review the five briefs, and pass each module challenge at 80% or better. The final case opens after the four core modules are complete.

On completion, enter your name for your Professional Practitioner certificate and download your eight-page PDF playbook, with worked examples, checklists and reusable templates. Your personal workbook is available as you learn. Written briefs are self-reviewed against worked responses and criteria, not externally marked.

The certificate records professional development, not an accredited qualification. Progress and notes stay in the same browser and device; keep your downloads for your records.

Optional specialist tracks

Build the core.
Apply it to your role.

Choose from five tracks after the shared core: Indirect Procurement, Commercial Management, Supplier Relationship Management, Project Coordination & Delivery, and Business Analysis & Process Improvement. Each track adds six lessons, working notes, a practical brief and a six-question assessment.

Allow 45–60 minutes per track, including practice. Each has separate progress and a completion record; the tracks are optional and do not change core completion requirements. Five optional specialisations are $29 each. The $69 Commercial Specialisations Bundle includes Indirect Procurement, Commercial Management and Supplier Relationship Management only. Project Coordination & Delivery and Business Analysis & Process Improvement are sold separately. Core is $149. The commercial bundle saves $18 compared with buying its three included tracks individually.

Indirect Procurement

Turn a business need into a defensible sourcing decision

  1. Diagnose the need and build the spend baseline
  2. Choose the sourcing route and prepare the tender pack
  3. Compare whole-term cost and test the assumptions
  4. Evaluate evidence and make the panel judgement visible
  5. Negotiate and document the award recommendation
  6. Mobilise, hand over and verify the sourcing benefit

Your output: Your cleaning sourcing recommendation.

Complete six lesson checks, write and self-review the brief, and pass at least five of six assessment questions. Completion unlocks a named Specialist Practitioner certificate for this subject and its six-page PDF playbook. Download your personal workbook as you learn.

Certificate: Specialist Practitioner — Indirect Procurement

Choose this specialisation — $29

Commercial Management

Control the agreement from negotiation through change and exit

  1. Turn the SaaS negotiation into a controlled deal
  2. Specify the service and acceptance evidence
  3. Administer CPI and licence true-ups without double charging
  4. Control a change before work begins
  5. Manage performance issues and commercial exposure
  6. Plan renewal or exit before the decision window closes

Your output: Your SaaS commercial control plan.

Complete six lesson checks, write and self-review the brief, and pass at least five of six assessment questions. Completion unlocks a named Specialist Practitioner certificate for this subject and its six-page PDF playbook. Download your personal workbook as you learn.

Certificate: Specialist Practitioner — Commercial Management

Choose this specialisation — $29

Supplier Relationship Management

Use evidence, governance and improvement to sustain value

  1. Segment the supplier and choose the right governance
  2. Build a scorecard that measures the agreed outcome
  3. Run a review meeting that produces decisions
  4. Recover performance with causes, actions and evidence
  5. Improve value together and measure adoption honestly
  6. Escalate, renew or exit with a balanced evidence record

Your output: Your supplier review and improvement plan.

Complete six lesson checks, write and self-review the brief, and pass at least five of six assessment questions. Completion unlocks a named Specialist Practitioner certificate for this subject and its six-page PDF playbook. Download your personal workbook as you learn.

Certificate: Specialist Practitioner — Supplier Relationship Management

Choose this specialisation — $29

Project Coordination & Delivery

Turn an agreed outcome into an organised, controlled delivery plan

  1. Define the project, boundaries and acceptance
  2. Sequence work and find the dependencies
  3. Assign ownership and communicate decisions
  4. Control risks, issues and changes
  5. Report progress, forecast and escalate early
  6. Accept delivery, hand over and close

Your output: Your office-relocation delivery pack.

Complete six lesson checks, write and self-review the brief, and pass at least five of six assessment questions. Completion unlocks a named Specialist Practitioner certificate for this subject and its six-page PDF playbook. Download your personal workbook as you learn.

Certificate: Specialist Practitioner — Project Coordination & Delivery

Choose this specialisation — $29

Business Analysis & Process Improvement

Find the real problem, define the need and test a better way of working

  1. Frame the problem before choosing a solution
  2. Elicit needs and write testable requirements
  3. Map the current process and locate delays
  4. Design options and trace the proposed change
  5. Run a pilot and test normal and exception paths
  6. Measure improvement and hand over ownership

Your output: Your onboarding improvement proposal.

Complete six lesson checks, write and self-review the brief, and pass at least five of six assessment questions. Completion unlocks a named Specialist Practitioner certificate for this subject and its six-page PDF playbook. Download your personal workbook as you learn.

Certificate: Specialist Practitioner — Business Analysis & Process Improvement

Choose this specialisation — $29

Choose your learning

Your next step,
at your own pace.

Professional Practitioner

$149

Shared core: 25 lessons, five briefs, completion certificate and eight-page playbook.

Choose Practitioner

Commercial Specialisations Bundle

$69

Indirect Procurement, Commercial Management and Supplier Relationship Management. Three certificates and three playbooks, unlocked as each track is completed.

Choose the specialist bundle

Includes the three commercial tracks only. Core, Project Coordination & Delivery and Business Analysis & Process Improvement are sold separately. Individual tracks: $29 each. All prices in AUD.

Already enrolled? Open your Practitioner classroom using the email you used at checkout.