PLAYBOOK ACADEMY / PRACTITIONER
Specialist Practitioner — Business Analysis & Process Improvement
Improve an employee-onboarding process: define the problem, elicit requirements, map hand-offs, compare options, pilot and test the change, and measure results without overstating benefits.
Six lessons with working notes, six quick checks, one practical brief with self-review, and six assessment decisions. Allow 45–60 minutes. Complete all checks and the brief and pass at least five of six decisions to unlock your Specialist Practitioner — Business Analysis & Process Improvement completion certificate and six-page PDF playbook.
One payment of $29 AUD. Designed to follow the shared Practitioner core, which is sold separately at $149. Other specialisations, Foundation and Mastery are not included. The Commercial Specialisations Bundle ($69) includes Indirect Procurement, Commercial Management and Supplier Relationship Management only. Project Coordination & Delivery and Business Analysis & Process Improvement are separate purchases.
Digital learning, with no physical shipping. Sign in to the Practitioner classroom using the email used at checkout. Progress and notes save in the same browser and device. Written briefs are self-reviewed. Certificates record course completion and are not accredited qualifications or independent certification of workplace competence.